Homeomart Books Store Shipping, Returns & Refunds Policy | Customer Satisfaction Guaranteed

Effective: August 2026

Shipping Policy – Homeomart Books Store

Welcome to Homeomart Books Store, an online store for homeopathy books and educational resources. Homeomart Books Store is owned and operated by Indibuy Pvt Ltd.

This Shipping Policy explains how we process, dispatch, and deliver orders placed through Homeomart Books Store.

Order Processing and Dispatch

Orders are generally dispatched within 3–5 working days after order confirmation.

Once your order has been dispatched, we will provide tracking information so you can monitor the progress of your shipment.

Domestic Shipping – India

For orders delivered within India, the estimated delivery time is:

7–10 working days from the date of dispatch.

Delivery timelines are estimates and may vary depending on the destination, courier operations, public holidays, weather conditions, remote locations, and other circumstances beyond our control.

International Shipping

For international orders, the estimated delivery time is:

15–20 working days from the date of dispatch.

International delivery timelines may vary depending on the destination country, customs clearance, and local courier services.

International orders are accepted and processed in US Dollars (USD). Homeomart Books Store takes reasonable precautions to securely package international orders and provide the necessary export documentation from our end.

Customers may be required to coordinate with their local customs authorities if additional documentation or clearance is requested.

Customs Duties and Import Charges

Any customs duties, taxes, import charges, clearance fees, or other charges imposed by the destination country are the sole responsibility of the customer.

Customs rules and procedures differ between countries. Homeomart Books Store cannot guarantee that an international shipment will clear customs or that additional charges will not be imposed.

Shipping Charges – India

Shipping charges may vary depending on the destination, order value, weight, and shipping method applicable to the order.

Inspect Your Delivery

Please inspect your package carefully before accepting delivery.

If the package appears damaged, opened, or tampered with, we recommend refusing the delivery and contacting Homeomart Books Store immediately.

If you discover damage after accepting the package, please notify us within 7 days of receiving your order.

We may request clear photographs of the damaged product and outer packaging to verify the claim.

Delivery Delays

Homeomart Books Store makes reasonable efforts to deliver orders within the estimated delivery period. However, delivery dates are not guaranteed.

Delays may occur due to:

• Customs inspections or regulatory requirements
• Courier or logistics delays
• Adverse weather conditions
• Public holidays
• Natural disasters
• Strikes or other disruptions
• Remote delivery locations
• Incorrect or incomplete shipping information
• War, pandemics, earthquakes, or other force majeure events
• Other circumstances beyond our reasonable control

Lost Shipments

If a shipment is lost while in the custody of a courier or logistics provider, Homeomart Books Store will coordinate with the relevant courier or logistics provider to seek a resolution in accordance with their applicable policies.

Any compensation received from the courier for the customer's shipment will be passed on to the customer, subject to the applicable terms and conditions.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information.

Homeomart Books Store will not be responsible for delays, failed deliveries, or losses resulting from incorrect or incomplete information provided by the customer.

Changes After Dispatch

Once an order has been dispatched, changes to the shipping address, recipient details, or other shipping information generally cannot be accommodated.

Customs-Rejected Shipments

Homeomart Books Store will not be responsible for shipments that are rejected, confiscated, or refused by customs authorities in the destination country. Claims, refunds, or replacements may not be available in such circumstances.

Contact Us

For questions regarding shipping and delivery, please contact Homeomart Books Store:

Email: indibuyonline@gmail.com
Phone/WhatsApp: +91 96868 58499
Alternate Phone: 0831-3555300
Customer Support: Monday to Saturday, 10:30 a.m. to 6:30 p.m., except local and national holidays.